Business Development Manager

Company Overview:

Mayatax has been providing comprehensive financial solutions for over 20 years. We tailor services to each client’s needs, from strategic tax consulting to in-depth financial management. We strive to exceed expectations and drive client success.

Job Description:

We are seeking a highly motivated and skilled Business Development Manager to join our dynamic team. The successful candidate will be the driving force behind generating new sales leads and contacts, as well as nurturing relationships with clients from onboarding to the fulfillment of their service needs

Key Responsibilities:

  • Develop a deep understanding of Mayatax services to effectively communicate our value proposition to potential clients.
  • Identify and target potential clients, initiate contact, and develop relationships.
  • Guide new clients through the onboarding process, ensuring a seamless transition to the appropriate departments.
  • Display a strong client ownership mentality, resolving inquiries and concerns promptly and thoroughly.
  • Excel in networking and relationship-building, leveraging connections to expand client base.
  • Demonstrate confidence in both verbal and non-verbal communication, reflecting Mayatax’s professionalism and credibility.
  • Continuously monitor industry trends to identify new opportunities for business growth.
  • Collaborate with internal teams to align business development strategies with company goals.
  • Manage client accounts with the utmost care, ensuring all their needs are met and expectations exceeded.

Qualifications:

  • Excellent communication skills in English, both written and spoken.
  • Proven experience in sales or business development, preferably in the BPO or financial services industry.
  • Strong understanding of business processes, with the ability to connect clients to the correct services and departments.
  • Proficient in networking and building relationships with potential and existing clients.
  • Demonstrated ability to work independently and take initiative in a client-focused environment.
  • Strategic thinker with a proactive approach to problem-solving and client management.
  • Familiarity with CRM tools and Google Workspace.
  • Bachelor’s degree in Business, Marketing, or a related field preferred.

Additional Skills:

  • Multilingual abilities are a plus, expanding our reach within diverse markets.
  • Skilled in negotiating and closing deals with a focus on creating win-win scenarios.
  • Ability to work flexibly in a fast-paced and changing environment.
  • Strong time management and organizational skills, capable of prioritizing tasks efficiently.

We Offer:

  • A competitive salary with performance incentives.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.

Associate/Senior Associate (Accounting & Taxation) – Remote

Company Overview:

Mayatax has been providing comprehensive financial solutions for over 20 years. We tailor services to each client’s needs, from strategic tax consulting to in-depth financial management. We strive to exceed expectations and drive client success.

Client Relationship and Client Service:

  • Responsible for all the activities of the assigned clients and take full ownership of the client regarding matters of bookkeeping, financial statements preparation, and taxation matters.
  • Ensure that all the deadlines including bookkeeping, financial statements, income tax, franchise tax, payroll and sales tax, and other deadlines are met, with accuracy in the work.
  • The manager is responsible for keeping track of the client’s business, in case of opening any new branch or any major business activity.

Bookkeeping & Reviewing:

  • Ensure that Associates have received and placed monthly bank statements for the assigned clients in the appropriate folder by the end of the month – but latest by the 10th of the next month.
  • Ensure that financial statements are prepared and reviewed by associates before sending them to the client, as well as responsibility for any kind of error in the statements.
  • Ensure that Associates have saved copies of PL and BS in PDF form within the appropriate folder and have informed an account manager for review.
  • Ensure that the sales tax summary, payroll summary, and payroll-related documents are downloaded by the associates and have been updated accordingly.
  • Ensure, associates have access to log in to all necessary portals including ADP, Gusto, comptroller, SOS, etc.

Taxation:

  • Ensure that all changes in the client’s profile are properly reflected in the tax software; including changes in ownership, addresses, etc.
  • Procure data from clients (if any) necessary for required tax returns and carry out follow-ups for pending information.
  • Check the consistency of FS numbers for the purpose of reporting to the IRS and report deviations to senior management with justifications.
  • Make sure that copies of filed tax returns/ other reports are placed in respective folders.

Management & Leading:

  • Managing the team by timely scheduling the leaves and shifts of the team members by keeping track of leaves and attendance in a manner that all assignments are delivered to the clients timely.
  • Prioritize tasks to ensure deliverables are not delayed.
  • Scheduling prioritization of daily, weekly, monthly, quarterly, and annual deliverables, as per the sensitivity of the tasks.
  • Ensure that associates are logging their hours on Canopy effectively.
  • Resolving the queries of all associates related to any clients or any other matter.
  • Monitor associates, supervise, and give feedback regarding clients and their respective tasks performed.

 

Communication:

  • Ensure that Associates have updated the Canopy status timely and associates have updated the notes on Canopy, regarding all the activities of the clients.
  • Ensure associates, are checking admin inbox regularly and are entertaining their tagged emails timely, by responding, placing, and filing, the mail in the respective folders of clients.

Associate – Client Database Management Coordinator

Company Overview:

Mayatax has been providing comprehensive financial solutions for over 20 years. We tailor services to each client’s needs, from strategic tax consulting to in-depth financial management. We strive to exceed expectations and drive client success.

 

Job Summary:

As a Client Database Management Coordinator, you will maintain and optimize our client database, ensuring data accuracy and compliance. Your responsibilities include updating records, supporting data-driven decisions, and enhancing client relationships. Strong organizational skills and attention to detail are essential for this role, which is vital to our organization’s success.

Responsibilities:

• Accurately handle adding, deleting, or modifying client data in various systems/databases.

• Regularly audit and verify data to ensure accuracy and consistency.

• Reconcile client data across different software platforms to ensure consistency.

• Identify discrepancies in data and take corrective actions to resolve them.

• Develop and implement processes for data reconciliation to improve efficiency and accuracy.

• Maintain and update dashboards to provide accurate and up-to-date information.

• Create visual representations of data to support business decision-making.

• Prepare regular reports on data status, issues, and resolutions.

• Document data management processes and procedures.

• Ensure documentation is up-to-date and accessible to relevant team members.

• Collaborate with different departments to understand data needs and requirements.

• Communicate effectively with team members to resolve data-related issues.

• Conduct regular quality checks on client data to ensure it meets company standards.

• Monitor data entry and management processes to prevent errors.

 

Qualification:

A Bachelor’s degree in a relevant field (e.g., Information Technology, Business Administration, Data Management) is preferred.

 

Skills & Abilities:

• Strong attention to detail to ensure data accuracy and consistency.

• Ability to identify and correct errors in data entry and management processes.

• Excellent problem-solving skills to address data-related issues.

• Ability to think critically and implement effective solutions.

 

Software:

1. Excel:

a. Proficient in using Excel for data entry, analysis, and reporting.

b. Skilled in using formulas, pivot tables, and charts to manage and present data.

c. Ability to automate repetitive tasks using Excel macros.

 

2. Google Sheets:

a. Experienced in using Google Sheets for collaborative data management.

b. Proficient in using Google Sheets functions, filters, and charts.

c. Knowledge of Google Sheets automation using Google Apps Script.

 

3. MS Word:

a. Competent in using MS Word for documentation and reporting.

b. Ability to create well-structured and professional reports and documents.

 

4. Google Apps Script:

a. Experienced in using Google Apps Script to automate tasks in Google Sheets.

b. Familiarity with integrating Google Sheets with other Google Workspace applications using Google Apps Script.

 

5. Data Visualization

a. Experienced in using different data visualization software such as Looker, Tableau, and Power BI.

 

Experience:

2-3 years of experience in a similar role or in using the specified software.

 

 

Senior Manager (Accounting & Taxation)

Company Overview:

Mayatax has been providing comprehensive financial solutions for over 20 years. We tailor services to each client’s needs, from strategic tax consulting to in-depth financial management. We strive to exceed expectations and drive client success.

 

Responsibilities:

  • Formulate strategies to increase the profitability of the company by defining processes to increase revenue and reduce costs.
  • Finding new areas where the company can grow in terms of finding new services or increasing the current engagement levels to increase the revenue of the organization.
  • Analyzing the profitability of existing and new clients by comparing the service level a customer requires with the fee clients are paying.
  • Ensure that a high level of service quality is provided to the clients so that the client advocates for others about the services of our firm.

 

Client Relationship:

  • Ensure client satisfaction by acting as a liaison who gathers their needs and expectations and communicates them effectively to the appropriate teams.
  • Retain customers by understanding the nature of the business of the clients and educating the client with recommendations to save taxes, penalties, etc.
  • Devise a plan that managers take full ownership of the client regarding matters of accounting, financial statements preparations, and taxation matters.
  • Create a plan to ensure that all of the deadlines including Bookkeeping, Financial statements, Income Tax, Franchise Tax, Payroll and Sales Tax, and other deadlines are met with high accuracy.
  • Ensure managers are accountable for staying informed about the client’s business, particularly regarding potential new branches and major activities.

 

 Review & Quality Assurance:

  • Ensure that financial statements, tax returns, and other reports of major and complex clients are reviewed by Managers and analyzed before sending them to the client.
  • Act as an internal auditor by randomly inspecting the folders of clients to ensure that all necessary items and documents are properly placed in the folder by associates.
  • Oversee the performance of Managers by randomly inspecting the documents/deliverables in the client’s folder.

 

Management & Leading:

  • Overseeing the performance of teams by proper team building and allocation of tasks (clients) to the teams, to ensure that the workload on each team member is fairly and justly distributed.
  • Prioritization of tasks and timely completion of urgent tasks with respect to the priority.
  • Prioritizing the scheduling of daily, weekly, monthly, quarterly, and annual deliverables based on task sensitivity.
  • Resolving the queries of all team members related to clients or any other bookkeeping matters.

 

Communication:

  • Ensure that Managers are taking care of the clients through proper communication to engage the customers.
  • Devise and implement strategies of communication to ease the workflow of the organization and increase the efficiency of team members.
  • Ad hoc tasks, by the immediate supervisor.

 

Human Resource Executive/Senior Human Resource Executive

Company Overview:

Mayatax has been providing comprehensive financial solutions for over 20 years. We tailor services to each client’s needs, from strategic tax consulting to in-depth financial management. We strive to exceed expectations and drive client success.

Responsibilities:

This position will assist Manager HR in the smooth functioning of the HR department by helping in recruitment, selection, training, development, and record maintenance of the company.

  • Responsible for acquiring talent as per staffing needs of the organization, by timely posting jobs on multiple portals, screening the candidates, and scheduling the interviews, as per the requisition from department heads and Manager HR.
  • Constantly monitor HRMS to ensure that employees are properly checking in and checking out daily, informing the staff for not marking attendance on HRMS.
  • Keep track of the leaves of all employees in HRMS.
  • Create job descriptions for all positions as assigned by the HR Manager.
  • Monitor Appraisals in HRMS and assist with bonus calculation.
  • Timely update documents for all employees by placing the scanned documents in HRMS and in the respective folder for both units.
  • Coordinate with IT & Admin departments to provide resources for newly inducted employees, create IDs, hardware and software requirements, as well as seating arrangements.
  • Assist in conducting Training and Development of the organization.
  • Conduct all of the events of the organization.
  • Any other task as assigned by the immediate supervisor.

Qualification:

  • Degree in HR Management.

Skills & Abilities:

  • Excellent written and verbal skills in English.
  • Strong understanding of the job description.
  • The high degree of accuracy and attention to detail.

Software:

  • Proficiency in Microsoft Office.
  • Knowledge of HRMS.

Experience:

  • 1-2 years of experience in the field of HR.

Senior Associate (Accounting & Taxation) – Onsite

Company Overview:

Mayatax has been providing comprehensive financial solutions for over 20 years. We tailor services to each client’s needs, from strategic tax consulting to in-depth financial management. We strive to exceed expectations and drive client success.

 

Client Relationship and Client Service:

  • Responsible for all the activities of the assigned clients and take full ownership of the client regarding matters of bookkeeping, financial statements preparation, and taxation matters.
  • Ensure that all the deadlines including bookkeeping, financial statements, income tax, franchise tax, payroll and sales tax, and other deadlines are met, with accuracy in the work.
  • The manager is responsible for keeping track of the client’s business, in case of opening any new branch or any major business activity.

 

 

Bookkeeping & Reviewing:

  • Ensure that Associates have received and placed monthly bank statements for the assigned clients in the appropriate folder by the end of the month – but latest by the 10th of the next month.
  • Ensure that financial statements are prepared and reviewed by associates before sending them to the client, as well as responsibility for any kind of error in the statements.
  • Ensure that Associates have saved copies of PL and BS in PDF form within the appropriate folder and have informed an account manager for review.
  • Ensure that the sales tax summary, payroll summary, and payroll-related documents are downloaded by the associates and have been updated accordingly.
  • Ensure, associates have access to log in to all necessary portals including ADP, Gusto, comptroller, SOS, etc.

 

 

 

Taxation:

  • Ensure that all changes in the client’s profile are properly reflected in the tax software; including changes in ownership, addresses, etc.
  • Procure data from clients (if any) necessary for required tax returns and carry out follow-ups for pending information.
  • Check the consistency of FS numbers for the purpose of reporting to the IRS and report deviations to senior management with justifications.
  • Make sure that copies of filed tax returns/ other reports are placed in respective folders.

 

Management & Leading:

  • Managing the team by timely scheduling the leaves and shifts of the team members by keeping track of leaves and attendance in a manner that all assignments are delivered to the clients timely.
  • Prioritize tasks to ensure deliverables are not delayed.
  • Scheduling prioritization of daily, weekly, monthly, quarterly, and annual deliverables, as per the sensitivity of the tasks.
  • Ensure that associates are logging their hours on Canopy effectively.
  • Resolving the queries of all associates related to any clients or any other matter.
  • Monitor associates, supervise, and give feedback regarding clients and their respective tasks performed.

 

Communication:

  • Ensure that Associates have updated the Canopy status timely and associates have updated the notes on Canopy, regarding all the activities of the clients.
  • Ensure associates, are checking admin inbox regularly and are entertaining their tagged emails timely, by responding, placing, and filing, the mail in the respective folders of clients.

 

Senior Associate (Property Management)

Company Overview:

Mayatax has been providing comprehensive financial solutions for over 20 years. We tailor services to each client’s needs, from strategic tax consulting to in-depth financial management. We strive to exceed expectations and drive client success.

Job Summary:

Mayatax seeks a motivated Property Accountant with expertise in accounting functions related to commercial real estate properties and corporate entities. Responsibilities include maintaining financial records, collaborating with senior accountants for accurate reporting, managing accounts payable/receivable, and handling real estate tax reconciliations.

Responsibilities:

  • Examine, analyze, and interpret accounting records to prepare financial statements.
  • Prepare monthly, quarterly, and year‐end financial statements.
  • Perform a wide variety of accounting analyses.
  • Analyze various transactions and identify appropriate accounting treatment.
  • Prepare journal entries and maintain the general ledger.
  • Reconcile monthly bank statements to the general ledger.
  • Record and process accounts payable and accounts receivable.
  • Process cash receipts and prepare bank deposits.
  • Prepare common area maintenance and real estate tax reconciliations.
  • Monitor daily cash balances.
  • Assist with the preparation of annual operating budgets.
  • Assist management with special projects and other tasks as assigned.

Qualification:

  • BS degree in Finance, Accounting or Business Administration, MCOM, MBA, ICMA, ACCA, or similar qualification.

Skills & Abilities:

  • Proven experience as an Accountant or similar role.
  • Strong understanding of accounting principles and financial reporting standards.
  • Ability to perform various accounting analyses and identify appropriate accounting treatments.
  • Proven ability to calculate, post, and manage accounting figures and financial records.
  • Hands-on experience with spreadsheets and QuickBooks software.
  • Proficiency in English and in Microsoft Office.
  • The high degree of accuracy and attention to detail.

Experience:

  • 3 – 4 years of experience in accounting & taxation.

Junior Associate/Trainee (Property Management)

Company Overview:

Mayatax has been providing comprehensive financial solutions for over 20 years. We tailor services to each client’s needs, from strategic tax consulting to in-depth financial management. We strive to exceed expectations and drive client success.

Job Summary:

The primary duty of the bookkeeper is to record, create, maintain, and analyze the financial records of clients, by working closely with the team lead or the immediate supervisor, by accurately recording day-day financial transactions, process accounts payable and receivables and tax returns, within the given deadlines.

Responsibilities:

  • Ownership and maintenance of client’s data accurately and with due diligence.
  • Record day-to-day financial transactions and complete the posting process within accounting software.
  • Bank and account reconciliation preparation and adjustments, analytical review, and variance analysis.
  • Reconcile the AP and AR Sub ledgers to the General Ledger wherever applicable.
  • Generates and maintains complete records of all financial transactions in accordance with US GAAP and in time to meet internal and external timelines.
  • Ensure that all unknown transactions are shared and resolved with clients on a regular basis and immediately inform the immediate supervisor in case of any issues.
  • Preparation of financial statements related to monthly, quarterly, and annual reporting within deadlines and with high attention to accuracy.
  • Ensure that the Sales Tax summary, payroll summary, bank summary, and payroll-related documents are downloaded timely.
  • Follow up with clients for any pending issues and efficiently resolve them on a timely basis.
  • Undertake screening of other folders to identify any discrepancy, change, or update that may affect FS.
  • Actively communicate with other departments (Sales Tax, Payroll Tax, Income Tax for interrelated tasks.).
  • Continuous process improvement to increase efficiency and effectiveness.
  • Adjust books with filed tax returns and pass necessary entries, wherever required.
  • Update Canopy status including time, notes, and tasks progress regularly.
  • Performing related administrative duties as assigned, including client folder management and filing client emails’.
  • Actively participate in all trainings to develop skills.
  • Undertake special projects and ad-hoc tasks as needed.
  • Any other tasks as assigned by the immediate supervisor.

Qualification:

  • BS degree in Finance, Accounting or Business Administration, M. Com, MBA, ICMA, ACCA, or similar qualification.

Skills & Abilities:

  • Solid understanding of basic bookkeeping and accounting payable/receivable principles.
  • Proven ability to calculate, post, and manage accounting figures and financial records.
  • Data entry skills along with a knack for numbers.
  • The high degree of accuracy and attention to detail.
  • Proficient in English (verbal/written).

Software:

  • Hands-on experience with spreadsheets and QuickBooks software.
  • Proficiency in Microsoft Office.

Experience:

  • 1-2 years of experience in accounting & taxation.

Junior Associate/Trainee (Accounting & Taxation)

Company Overview:

Mayatax has been providing comprehensive financial solutions for over 20 years. We tailor services to each client’s needs, from strategic tax consulting to in-depth financial management. We strive to exceed expectations and drive client success.

Job Summary:

The primary duty of the bookkeeper is to record, create, maintain, and analyze the financial records of clients, by working closely with the team lead or the immediate supervisor, accurately recording day-to-day financial transactions, process accounts payable and receivables and tax returns, within the given deadlines.

Responsibilities:

  • Ownership and maintenance of client’s data accurately and with due diligence.
  • Record day-to-day financial transactions and complete the posting process within accounting software.
  • Bank and account reconciliation preparation and adjustments, analytical review, and variance analysis.
  • Reconcile the AP and AR Sub ledgers to the General Ledger wherever applicable.
  • Generates and maintains complete records of all financial transactions in accordance with US GAAP and in time to meet internal and external timelines.
  • Ensure that all unknown transactions are shared and resolved with clients on a regular basis and immediately inform the immediate supervisor in case of any issues.
  • Preparation of financial statements related to monthly, quarterly, and annual reporting within deadlines and with high attention to accuracy.
  • Ensure that the Sales Tax summary, payroll summary, bank summary, and payroll-related documents are downloaded timely.
  • Follow up with clients for any pending issues and efficiently resolve them on a timely basis.
  • Undertake screening of other folders to identify any discrepancy, change, or update that may affect FS.
  • Actively communicate with other departments (Sales Tax, Payroll Tax, Income Tax for interrelated tasks.).
  • Continuous process improvement to increase efficiency and effectiveness.
  • Adjust books with filed tax returns and pass necessary entries, wherever required.
  • Update Canopy status including time, notes, and tasks progress regularly.
  • Performing related administrative duties as assigned, including client folder management and filing client emails’.
  • Actively participate in all trainings to develop skills.
  • Undertake special projects and ad-hoc tasks as needed.
  • Any other tasks as assigned by the immediate supervisor.

Qualification:

  • BS degree in Finance, Accounting or Business Administration, M. Com, MBA, ICMA, ACCA, or similar qualification.

Skills & Abilities:

  • Solid understanding of basic bookkeeping and accounting payable/receivable principles.
  • Proven ability to calculate, post, and manage accounting figures and financial records.
  • Data entry skills along with a knack for numbers.
  • A high degree of accuracy and attention to detail.
  • Proficient in English (verbal/written).

Software:

  • Hands-on experience with spreadsheets and QuickBooks software.
  • Proficiency in Microsoft Office.

Experience:

  • 1-2 years of experience in accounting & taxation.

IT Support Specialist

Company Overview:

Mayatax has been providing comprehensive financial solutions for over 20 years. We tailor services to each client’s needs, from strategic tax consulting to in-depth financial management. We strive to exceed expectations and drive client success.

Job Summary:

Mayatax seeks a skilled Mid-Level IT Support Specialist to join our team and contribute to our mission of delivering exceptional service and support.

Responsibilities:

  • Provide technical support and assistance to end-users.
  • Experience with Active Directory, Office 365, and Google Workspace.
  • Troubleshoot and resolve hardware, software, and network issues to minimize downtime and ensure smooth operations.
  • Install, configure, and maintain IT systems including desktops, laptops, printers, and servers.
  • Administer user accounts, permissions, and access controls in compliance with security policies and regulations.
  • Collaborate with internal teams to identify IT needs, recommend solutions, and implement improvements.
  • Monitor system performance and conduct regular maintenance tasks such as software updates and patches.
  • Manage IT inventory, including procurement and asset tracking, to ensure proper resource allocation.
  • Provide training and support to staff on IT tools, software applications, and security best practices.
  • Liaise with external vendors and service providers for escalated technical issues and support contracts.
  • Document IT procedures, policies, and troubleshooting guides to maintain an up-to-date knowledge base.

Qualification:

  • Bachelor’s degree in information technology, computer science, or related field.

Skills & Abilities:

  • Strong understanding of financial software applications and systems used in consultancy firms (e.g., CRM, ERP, accounting software).
  • Proficiency in troubleshooting hardware, software, and network issues in a Windows environment.
  • Excellent communication and interpersonal skills, with the ability to communicate technical concepts to non-technical users.
  • Strong analytical and problem-solving skills, with attention to detail and a proactive approach to resolving issues.
  • Ability to work independently and collaboratively in a fast-paced, client-focused environment.
  • Flexibility to work occasional evenings or weekends to support critical business needs.

Software:

  • Experience with Windows Server environment and Virtualization would be a plus.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional, ITIL, CCNA) are a plus.

Experience:

  • Minimum of 3 years of experience in IT support or related roles, preferably in the financial service industry.