Office Administrator – Accounting/Tax Services

Company Overview:

Mayatax is a trusted leader in financial and tax solutions, offering expert service with a personal touch. Our clients rely on us for our in-depth knowledge and our ability to provide tailored financial guidance.

Job Description:

We are currently seeking an Office Administrator with a focus on accounting and tax services to join our team. The ideal candidate will be the first point of contact for our clients, providing them with a warm welcome and expert assistance. You will handle administrative duties, respond to basic tax inquiries, manage phone calls, and ensure our office operates smoothly and efficiently.

Key Responsibilities:

  • Greet clients upon arrival, provide refreshments, and ensure they are comfortable while awaiting appointments.

  • Manage incoming calls, emails, and correspondence, offering knowledgeable responses to basic tax-related questions.

  • Schedule and confirm appointments, maintain a tidy reception area, and ensure the office environment is professional and welcoming.

  • Obtain a basic understanding of tax forms and services offered by Mayatax to effectively address client inquiries.

  • Take ownership of the clients’ initial experience, directing them to the appropriate staff and services within the office.

  • Perform general administrative tasks such as data entry, filing, and the preparation of office correspondence.

  • Assist in the organization and maintenance of office common areas.

  • Ensure confidentiality and privacy of client information as per company policy and regulatory standards.

Qualifications:

  • Proven experience in an administrative role, preferably within a financial, tax, or accounting firm.

  • Knowledge of basic tax forms and terminology.

  • Excellent interpersonal and customer service skills.

  • Strong verbal and written communication abilities.

  • Proficient in office software, including Microsoft Office and email management.

  • Ability to multitask and prioritize duties in a fast-paced environment.

  • High school diploma required; further education or certification in office administration or a related field is a plus.

Additional Skills:

  • Detail-oriented with strong organizational skills.

  • A welcoming and patient demeanor with the ability to put clients at ease.

  • Initiative and the ability to work independently as well as part of a team.

We Offer:

  • A competitive salary with opportunities for advancement.

  • A supportive team environment where your contributions are valued.

  • Professional development opportunities to enhance your skill set.

Business Development Representative

Company Overview:

Mayatax is a premier provider of comprehensive financial solutions, known for our commitment to quality and our expertise in tailoring services to meet the unique needs of each client. Our offerings span from strategic tax consulting to in-depth financial management through BPO for diverse sectors.

Job Description:

We are seeking a highly motivated and skilled Business Development Representative to join our dynamic team. The successful candidate will be the driving force behind generating new sales leads and contacts, as well as nurturing relationships with clients from onboarding to the fulfillment of their service needs.

Key Responsibilities:

  • Develop a deep understanding of Mayatax services to effectively communicate our value proposition to potential clients.

  • Identify and target potential clients, initiating contact and developing relationships.

  • Guide new clients through the onboarding process, ensuring a seamless transition to the appropriate departments.

  • Display a strong client ownership mentality, resolving inquiries and concerns promptly and thoroughly.

  • Excel in networking and relationship-building, leveraging connections to expand client base.

  • Demonstrate confidence in both verbal and non-verbal communication, reflecting the professionalism and credibility of Mayatax.

  • Continuously monitor industry trends to identify new opportunities for business growth.

  • Collaborate with internal teams to align business development strategies with company goals.

  • Manage client accounts with the utmost care, ensuring all their needs are met and expectations exceeded.

Qualifications:

  • Excellent communication skills in English, both written and spoken.

  • Proven experience in sales or business development, preferably in the BPO or financial services industry.

  • Strong understanding of business processes, with the ability to connect clients to the correct services and departments.

  • Proficient in networking and building relationships with potential and existing clients.

  • Demonstrated ability to work independently and take initiative in a client-focused environment.

  • Strategic thinker with a proactive approach to problem-solving and client management.

  • Familiarity with CRM tools and Microsoft Office Suite.

  • Bachelor’s degree in Business, Marketing, or a related field preferred.

Additional Skills:

  • Multilingual abilities are a plus, expanding our reach within diverse markets.

  • Skilled in negotiating and closing deals with a focus on creating win-win scenarios.

  • Ability to work flexibly in a fast-paced and changing environment.

  • Strong time management and organizational skills, capable of prioritizing tasks efficiently.

We Offer:

  • A competitive salary with performance incentives.

  • Opportunities for professional development and career advancement.

  • A supportive and collaborative work environment.

Mayatax is an equal opportunity employer and we pride ourselves on our diverse and inclusive work environment. Come join us and help expand the financial horizons of businesses worldwide.