Company Overview:

Mayatax is a trusted leader in financial and tax solutions, offering expert service with a personal touch. Our clients rely on us for our in-depth knowledge and our ability to provide tailored financial guidance.

Job Description:

We are currently seeking an Office Administrator with a focus on accounting and tax services to join our team. The ideal candidate will be the first point of contact for our clients, providing them with a warm welcome and expert assistance. You will handle administrative duties, respond to basic tax inquiries, manage phone calls, and ensure our office operates smoothly and efficiently.

Key Responsibilities:

• Greet clients upon arrival, provide refreshments, and ensure they are comfortable while awaiting appointments.

• Manage incoming calls, emails, and correspondence, offering knowledgeable responses to basic tax-related questions.

• Schedule and confirm appointments, maintain a tidy reception area, and ensure the office environment is professional and welcoming.

• Obtain a basic understanding of tax forms and services offered by Mayatax to effectively address client inquiries.

• Take ownership of the clients’ initial experience, directing them to the appropriate staff and services within the office.

• Perform general administrative tasks such as data entry, filing, and the preparation of office correspondence.

• Assist in the organization and maintenance of office common areas.

• Ensure confidentiality and privacy of client information as per company policy and regulatory standards.

Qualifications:

• Proven experience in an administrative role, preferably within a financial, tax, or accounting firm.

• Knowledge of basic tax forms and terminology.

• Excellent interpersonal and customer service skills.

• Strong verbal and written communication abilities.

• Proficient in office software, including Microsoft Office and email management.

• Ability to multitask and prioritize duties in a fast-paced environment.

• High school diploma required; further education or certification in office administration or a related field is a plus.

Additional Skills:

• Detail-oriented with strong organizational skills.

• A welcoming and patient demeanor with the ability to put clients at ease.

• Initiative and the ability to work independently as well as part of a team.

We Offer:

• A competitive salary with opportunities for advancement.

• A supportive team environment where your contributions are valued.

• Professional development opportunities to enhance your skill set.