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Office Administrator – Accounting/Tax Services

Houston-Texas-US

Company Overview:

Mayatax has been providing comprehensive financial solutions for over 20 years. We tailor services to each client’s needs, from strategic tax consulting to in-depth financial management. We strive to exceed expectations and drive client success.  

Job Description:

We are currently seeking an Office Administrator with a focus on accounting and tax services to join our team. The ideal candidate will be the first point of contact for our clients, providing them with a warm welcome and expert assistance. You will handle administrative duties, respond to basic tax inquiries, manage phone calls, and ensure our office operates smoothly and efficiently.

Key Responsibilities:

  • Greet clients upon arrival, provide refreshments, and ensure they are comfortable while awaiting appointments.

  • Manage incoming calls, emails, and correspondence, offering knowledgeable responses to basic tax-related questions.

  • Schedule and confirm appointments, maintain a tidy reception area, and ensure the office environment is professional and welcoming.

  • Obtain a basic understanding of tax forms and services offered by Mayatax to effectively address client inquiries.

  • Take ownership of the client’s initial experience, directing them to the appropriate staff and services within the office.

  • Perform general administrative tasks such as data entry, filing, and the preparation of office correspondence.

  • Assist in the organization and maintenance of office common areas.

  • Ensure confidentiality and privacy of client information as per company policy and regulatory standards.

Qualifications:

  • Proven experience in an administrative role, preferably within a financial, tax, or accounting firm.

  • Knowledge of basic tax forms and terminology.

  • Excellent interpersonal and customer service skills.

  • Strong verbal and written communication abilities.

  • Proficient in office software, including Microsoft Office and email management.

  • Ability to multitask and prioritize duties in a fast-paced environment.

  • A high school diploma is required; further education or certification in office administration or a related field is a plus.

Additional Skills:

  • Detail-oriented with strong organizational skills.

  • A welcoming and patient demeanor with the ability to put clients at ease.

  • Initiative and the ability to work independently as well as part of a team.

We Offer:

  • A competitive salary with opportunities for advancement.

  • A supportive team environment where your contributions are valued.

  • Professional development opportunities to enhance your skill set.

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